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The new European
legislation known as GDPR (General Data Protection Regulation) came into force
today dated 25th May 2018. Changes resulting from its
introduction don’t alter what we use personal information for but make it
easier for you to find out how we use and protect your data.
We at Mortuary Equipment Direct are committed to protecting and
respecting your privacy. For the purposes of data protection legislation, we
are the data controller and we will process your personal data in accordance
with the General Data Protection Regulation (EU) 2016/679 and national laws
which relate to the processing of personal data. Please read the following
carefully to understand our views and practices regarding your personal data
and how we will treat it.
Mortuary Equipment Direct is committed to safeguarding your
privacy. Contact us at info@mortuaryequipmentdirect.ie if you have
any questions or problems regarding the use of your Personal Data and we
will gladly assist you.
By using this site or/and
our services, you consent to the Processing of your Personal Data as described
in this Privacy Policy.
VISITORS
TO OUR WEBSITE
We may collect and process
personal data about you in the following circumstances:
when you complete forms on
our website at www.Mortuary Equipment Direct.ie. This includes where
you make a request for a quote or request us to assist you with a situation you
might have. We will collect details such as your name, address, email address
and telephone number so we can process your request, contact you about the
services you have requested and respond to your enquiry;
whenever you provide
information to us when reporting a problem with our Website, making a
complaint, making an enquiry or contacting us for any other reason. If you
contact us, we may keep a record of that correspondence;
details of your visits to
our Website (including, but not limited to, traffic data, location data,
weblogs and other communication data, and the resources that you access) to
help us build a profile of our users. This data will be aggregated or
statistical, which means that we will not be able to identify you individually.
For information on our use of Cookies please see section Information about
cookies below; and
whenever you disclose your
information to us, or we collect information from you in any other way, through
our Website.
This Privacy Policy is a
part of our Terms and Conditions; by agreeing to Terms and Conditions you also
agree to this Policy. In the event of collision of terms used in Terms and Conditions
and Privacy Policy, the latter shall prevail.
Table
of Contents
·
Definitions
used in this Policy
·
Data
protection principles we follow
·
What
rights do you have regarding your Personal Data?
·
What
Personal Data we gather about you
·
How
we use your Personal Data
·
Who
else has access to your Personal Data
·
How
we secure your data
·
Information
about cookies
·
Contact
information
Definitions
Personal Data – any
information relating to an identified or identifiable natural person.
Processing – any
operation or set of operations which is performed on Personal Data or on sets
of Personal Data.
Data subject – a
natural person whose Personal Data is being Processed.
Child – a
natural person under 16 years of age.
We/us (either
capitalized or not) – Mortuary Equipment
Direct
Data
Protection Principles
We promise to follow the
following data protection principles:
Processing is lawful,
fair, transparent. Our Processing activities have lawful grounds. We always
consider your rights before Processing Personal Data. We will provide you
information regarding Processing upon request.
Processing is limited to
the purpose. Our Processing activities fit the purpose for which Personal Data
was gathered.
Processing is done with
minimal data. We only gather and Process the minimal amount of Personal Data
required for any purpose.
Processing is limited to a
set time. We will not store your personal data for longer than needed.
We will do our best to
ensure the accuracy of data.
We will do our best to
ensure the integrity and confidentiality of data.
Data
Subject’s rights
The Data Subject has the
following rights:
Right to
information – meaning you have a right to know whether your Personal Data
is being processed; what data is gathered, from where it is obtained and why
and by whom it is processed.
Right to access –
meaning you have the right to access the data collected from/about you. This
includes your right to request and obtain a copy of your Personal Data
gathered. To initiate the right to access, please contact us by email at info@mortuaryequipmentdirect
Right to
rectification – meaning you have the right to request rectification or
erasure of your Personal Data that is inaccurate or incomplete.
Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records. To initiate the right to erasure, please contact us by email at info@mortuaryequipmentdirect.ie.
Right to restrict
processing – meaning where certain conditions apply, you have the
right to restrict the Processing of your Personal Data.
Right to object to
processing – meaning in certain cases you have the right to object to
Processing of your Personal Data, for example in the case of direct marketing.
Right to object to
automated Processing – meaning you have the right to object to automated
Processing, including profiling; and not to be subject to a decision based
solely on automated Processing. This right you can exercise whenever there is
an outcome of the profiling that produces legal effects concerning or
significantly affecting you.
Right to data
portability – you have the right to obtain your Personal Data in a
machine-readable format or if it is feasible, as a direct transfer from one
Processor to another. To initiate the right to data portability, please
contact us by email at info@mortuaryequipmentdirect
Right to lodge a
complaint – if we refuse your request under the Rights of Access, we will
provide you with a reason as to why. If you are not satisfied with the way your
request has been handled, please contact us by email at info@mortuaryequipmentdirect
Right for the help
of supervisory authority – meaning you have the right for the help of
a supervisory authority and the right for other legal remedies such as claiming
damages.
Right to withdraw
consent – you have the right withdraw any given consent for Processing of
your Personal Data. To initiate the withdrawal of consent, please contact us by
email at info@mortuaryequipmentdirect
Data
we gather
Information you have
provided us with
This might be your e-mail
address, name, billing address, home address etc – mainly information that is
necessary for delivering you a product/service or to enhance your customer
experience with us. We save the information you provide us to contact you to
provide our services that you require from us. This information includes, for
example, your name and e-mail address.
Information automatically
collected about you
This includes information
that is automatically stored by cookies and other session tools. For example,
your shopping cart information, your IP address, your shopping history (if
there is any) etc. This information is used to improve your customer
experience. When you use our services or look at the contents of our website,
your activities may be logged.
Publicly available
information
We might gather
information about you that is publicly available.
How we use your Personal Data
We use your Personal Data
to:
provide our service to
you. This includes for example registering your account; providing you with
other products and services that you have requested; providing you with
promotional items at your request and communicating with you in relation to
those products and services; communicating and interacting with you; and
notifying you of changes to any services.
·
enhance
your customer experience;
·
fulfil
an obligation under law or contract;
We use your Personal Data
on legitimate grounds and/or with your Consent.
On the grounds of entering
into a contract or fulfilling contractual obligations, we Process your Personal
Data for the following purposes:
·
to
identify you;
·
to
provide you a service or to send/offer you a product;
·
to
communicate either for sales or invoicing;
·
On
the ground of legitimate interest, we Process your Personal Data for the
following purposes:
·
to
send you personalized offers* (from us and/or our carefully selected partners);
·
to
administer and analyse our client base (purchasing behaviour and history) to
improve the quality, variety, and availability of products/ services
offered/provided;
·
to
conduct questionnaires concerning client satisfaction;
As long as you have not
informed us otherwise, we consider offering you products/services that are
similar or same to your purchasing history/browsing behaviour to be our
legitimate interest.
With your consent we
Process your Personal Data for the following purposes:
to send you newsletters
and campaign offers (from us and/or our carefully selected partners);
for other purposes we have
asked your consent for;
We Process your Personal
Data to fulfil obligation rising from law and/or use your Personal Data for
options provided by law. We reserve the right to anonymise Personal Data
gathered and to use any such data. We will use data outside the scope of this
Policy only when it is anonymised. We save your billing information and other
information gathered about you for as long as needed for accounting purposes or
other obligations deriving from law, but not longer than 7 years.
We might process your
Personal Data for additional purposes that are not mentioned here but are
compatible with the original purpose for which the data was gathered. To do
this, we will ensure that:
the link between purposes,
context and nature of Personal Data is suitable for further Processing;
the further Processing
would not harm your interests and there would be appropriate safeguard for
Processing.
We will inform you of any further Processing and purposes.
Who
else can access your Personal Data
We do not share your
Personal Data with strangers.
We may disclose your
Personal Data to third parties or public officials when we are legally obliged
to do so. We might disclose your Personal Data to third parties if you have
consented to it or if there are other legal grounds for it.
How
We Secure Your Data?
We do our best to keep
your Personal Data safe. We use safe protocols for communication and
transferring data (such as HTTPS). We use anonymising and pseudonymising where
suitable. We monitor our systems for possible vulnerabilities and attacks.
Even though we try our
best we cannot guarantee the security of information. However, we promise to
notify suitable authorities of data breaches. We will also notify you if there
is a threat to your rights or interests. We will do everything we reasonably can
to prevent security breaches and to assist authorities should any breaches
occur.
If you have an account
with us, note that you must keep your username and password secret.
Children
We do not intend to
collect or knowingly collect information from children. We do not target
children with our services.
Cookies
and other technologies we use
We use cookies and/or
similar technologies to analyse customer behaviour, administer the website,
track users’ movements, and to collect information about users. This is done to
personalise and enhance your experience with us.
A cookie is a tiny text
file stored on your computer. Cookies store information that is used to help
make sites work. Only we can access the cookies created by our website. You can
control your cookies at the browser level. Choosing to disable cookies may
hinder your use of certain functions.
We use cookies for the
following purposes
Necessary cookies –
these cookies are required for you to be able to use some important features on
our website, such as logging in. These cookies don’t collect any personal
information.
Functionality cookies –
these cookies provide functionality that makes using our service more
convenient and makes providing more personalised features possible. For
example, they might remember your name and e-mail in comment forms, so you
don’t have to re-enter this information next time when commenting.
Analytics cookies –
these cookies are used to track the use and performance of our website and
services
Advertising cookies –
these cookies are used to deliver advertisements that are relevant to you and
to your interests. In addition, they are used to limit the number of times you
see an advertisement. They are usually placed to the website by advertising
networks with the website operator’s permission. These cookies remember that
you have visited a website and this information is shared with other
organisations such as advertisers. Often targeting or advertising cookies will
be linked to site functionality provided by the other organisation.
You
can remove cookies stored in your computer via your browser settings. For more
information about cookies, visit allaboutcookies.org.
We
use Google Analytics to measure traffic on our website. Google has their own
Privacy Policy which you can review here. If
you’d like to opt out of tracking by Google Analytics, visit the Google
Analytics opt-out page.
Contact
Information
Data Protection Officer
If you have any questions
regarding Processing your Personal Data, your rights regarding your Personal
Data or this Privacy Policy, contact our Data Protection Officer Raj at info@mortuaryequipmentdirect
CHANGES
TO OUR PRIVACY POLICY
We reserve the right to update this privacy policy at any time, and any changes we make to our privacy policy will be posted on this page. We will notify you if there are any changes to this policy that materially affect how we collect, store or process your personal data. If we would like to use your previously collected personal data for different purposes than those we notified you about at the time of collection, we will provide you with notice and, where required by law, seek your consent, before using your personal data for a new or unrelated purpose. We may process your personal data without your knowledge or consent where required by applicable law or regulation.
Last
updated: 25th May 2018
